Privacy Policy

1. Data Controller

LL DC – Diaspora Connect (GmbH in formation)
Zurich, Switzerland
Email: privacy@ll-dc.app

2. General Information

We take the protection of your personal data seriously. Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP/DSG) and, where applicable, the General Data Protection Regulation (GDPR).

3. Data Collection and Processing

We process personal data that you provide when using our website or services, including:

• • Name and email address

  • Order and transaction data

  • Payment information (via external payment providers)

  • Communication data (e.g. support requests)

4. Purpose of Processing

Data is processed strictly for the following purposes:

• • Provision and delivery of eSIM services

  • Payment processing

  • Customer support

  • Compliance with legal obligations

5. Payment Providers

Payments are processed via third-party providers such as Stripe. The respective provider’s privacy policies apply.

6. Data Sharing

Personal data is shared only where necessary for service delivery, including:

• • Telecom partners (for eSIM provisioning)

  • Payment providers

7. No Processing of Telecom Core Data

We do not process or store sensitive telecom core data such as location data, network identifiers, or traffic data. These are handled exclusively by our telecom partners.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

9. Data Retention

Personal data is retained only as long as necessary for the purposes stated or as required by applicable law.

10. Your Rights

You have the right to:

• • Access your personal data

  • Request correction or deletion

  • Restrict processing

Requests can be sent to: privacy@ll-dc.app

11. Changes

We reserve the right to update this Privacy Policy at any time.